Headset Buddy HM-RJ9 - Agent Buddy Training Switch Adapter for RJ9 RJ10 Headsets

Side-by-side training is a key ingredient of any call center training program. This has just got easier with the introduction of a small headset adaptor. The Headset Buddy Agent Training Switch headset / handset splitter makes side-by-side training easy to achieve. There are two separate mute buttons which allow either the trainer or the advisor to easily join or leave the conversation. Dual control with 2 mute buttons and dual volume controls Y shaped phone training splitter Listen-in only or train/take over call Works with wired or wireless headsets or a mix Use with Headset Buddy, Agent, Plantronics, Jabra, GN Netcom, and Sennheiser headsets Works with most telephones that have an 4P4C RJ9 connection How to Use: Plug the male RJ9 end of the adapter into yThe phone. Plug yThe 2 headsets into the female RJ9 ends of yThe adapter. You can mute yourself when needed with the button on top. Warranty Free returns, always! We have a 30-day, no-questions-asked return policy for all of The products as well as a one-year, 100% Satisfaction guarantee; We’ll replace yThe Headset Buddy for free within the first 12 months. For further information about Headset Buddy's Warranty and Shipping & Returns policies select the imbedded links